10.0
Although expensive, the car was excellent and we enjoyed driving it. The pickup and delivery experience was also excellent, and we appreciated that.Avis laissé le 18 août 2023
avis de![kayak]()
4.0
Clean, nice car. Had called Avis in advance to request GPS and was told no problem. Then when I arrived they said they didn’t have it. Didn’t try to help problem-solve or anything and I had a 6 hrs drive in unfamiliar territory ahead of me. If I had known in advance I would have looked up on maps ahead of time.Avis laissé le 9 août 2023
avis de![kayak]()
6.0
I did not like being charged a per-day rate when I went through tolls. Some days I had to take a toll road that was only $.75 for the toll, but Avis charges something like $5/day to go through a toll at all. Please drop this charge. It’s b.s.Avis laissé le 2 août 2023
avis de![kayak]()
10.0
Open early in Portland with like 4 folks working. Checkout was quick and easy and all the charges were actually explained thoroughly. Car was awesome.Avis laissé le 31 juill. 2023
avis de![kayak]()
8.0
I would’ve liked someone to escort me to the car at pickup and introduce features to me. I would’ve liked to know the additional costs in advanceAvis laissé le 16 nov. 2022
avis de![kayak]()
6.0
Efficient, car lacked some nice features. Agency overcharged but later refunded so had to refute chargeAvis laissé le 15 oct. 2022
avis de![kayak]()
4.0
Drop off was easy....just drop off the keys. BUT the quote I was given is not what the final bill I got via email. So today I get to call customer service to woke that out...good luck right? Car was filthy...which we couldn't tell in the dark parking garage. Upholstry was stained...dashboard and inside windows dirty. I really don't think it was cleaned after it was used, YUCK!!! We took pictures when we picked it up to make sure we weren't held responsible for it.Avis laissé le 9 oct. 2022
avis de![kayak]()
4.0
Wait time at the airport was an hour. However, the people behind the desk were friendly and courteousAvis laissé le 17 août 2022
avis de![kayak]()
2.0
You shouldn’t need a credit card to hire out a car. The website was misleading and a false advertisement as it did not make it aware this was necessary. In other countries a debit card would sufficeAvis laissé le 5 août 2022
avis de![kayak]()
10.0
The staff person who handled the rental in Portland was truly friendly and efficient and made the whole process a delight, really. And the free upgrade was also profoundly appreciated. I wish I could have said so in person.Avis laissé le 26 oct. 2021
avis de![kayak]()
10.0
I will use the Kayak site again since it locked me in to a sure deal!Avis laissé le 18 oct. 2021
avis de![kayak]()
10.0
Avis rental pick up and drop off is at the terminal with a very easy process. The staff is courteous, friendly and very professional. The Avis desk serves both Avis and Budget. My car was clean and easy to get in and out. I recommend Avis car rental at Portland Jetport in Maine. ThanksAvis laissé le 7 oct. 2021
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